Terms & Conditions

Welcome to Maplores Consulting Services. These Terms & Conditions govern your access to and use of our website, professional services, digital products, and virtual resources.

By accessing our website, engaging our services, or purchasing any product from us, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue the use of our website and services.

About Us

Maplores Consulting Services is a professional HR & Business Consulting firm based in Guwahati (Assam).

We provide HR consulting, compliance support, recruitment assistance, payroll management solutions, workforce support services, and digital HR resources for startups, SMEs, contractors, and business organizations.

Scope of Services

We may offer professional services including, but not limited to:

• HR & Business Consulting
• Recruitment & Staffing Support
• Employer Hiring Solutions
• Payroll Outsourcing Services
• HR Compliance & Statutory Support
• Contract Labour Compliance (CLC / CLRA) Support
• HR Documentation & Policy Development
• HR Audit & Compliance Review
• Workforce & Vendor Compliance Assistance
• Government Liaisoning & Regulatory Support
• HR Digital Resources, Templates & Toolkits
• Startup HR Operational Support
• Other related HR and business support services

The exact scope, timelines, deliverables, and fees for any service may be defined separately through proposals, agreements, invoices, work orders, or written communications.

Client Responsibilities

Clients using our services agree to:

• Provide accurate, complete, and updated information
• Submit required documents and records on time
• Review and approve payroll, compliance, or operational data where required
• Cooperate with our consulting and support teams
• Ensure lawful use of our services

Clients must not:

• Provide false, misleading, or fraudulent information
• Use our services for illegal, unethical, or unauthorized activities
• Misrepresent our advice as legal or government-certified guarantees
• Infringe intellectual property or confidentiality rights

We shall not be responsible for delays, penalties, losses, or errors arising from incomplete or incorrect information provided by clients.

HR Consulting & Advisory Disclaimer

Our HR consulting and advisory services are intended to provide professional guidance, operational support, and best-practice recommendations.

However:

• Final business, employment, HR, and compliance decisions remain solely with the client organization.
• Our services do not constitute legal, tax, or financial advice unless specifically stated otherwise.
• Clients are encouraged to seek independent legal or professional consultation where required.

Recruitment & Staffing Disclaimer

We may assist clients with candidate sourcing, screening, recruitment coordination, and hiring support.

Clients remain responsible for:

• Final interviews and hiring decisions
• Background verification and credential checks
• Employment offers and onboarding processes
• Compliance with employment laws

We do not guarantee candidate performance, retention, suitability, or future employment outcomes.

For more details, please visit our Recruitment Policies page.

Payroll & Compliance Services

Our payroll and compliance support services may include salary processing, statutory calculations, compliance documentation, reporting assistance, and operational HR support.

Clients are responsible for:

• Providing accurate employee and payroll data
• Reviewing payroll summaries before final approval
• Ensuring compliance with applicable laws and regulations

We are not liable for payroll discrepancies, statutory penalties, or compliance issues resulting from inaccurate information or delayed approvals from clients.

For detailed information, please visit our Payroll, Compliance & Statutory Policies page.

Contract Labour Compliance (CLC / CLRA)

We may provide operational and advisory support related to labour compliance and contractor documentation under applicable labour laws including the Contract Labour (Regulation and Abolition) Act, 1970.

Our role is limited to support, coordination, and advisory assistance only.

Clients remain solely responsible for:

• Regulatory registrations and approvals
• Legal compliance obligations
• Labour law implementation and reporting

Digital & Virtual Products

We may sell downloadable or virtual products including:

• HR Toolkits
• HR Policies & Templates
• Employee Documentation Formats
• Compliance Checklists
• HR Process Guides
• Business Operational Resources
• Digital Learning Materials

These products are intended for internal business use and professional guidance purposes only.

Users may not:

• Resell, sublicense, or redistribute products
• Share files publicly or commercially
• Copy or reproduce materials without written permission
• Claim ownership of our intellectual property

All intellectual property rights remain with Maplores Consulting Services.

Digital Product Disclaimer

Our digital resources are created for general informational and operational purposes only.

They do not constitute:

• Legal advice
• Government certification
• Employment guarantees
• Regulatory approvals

Businesses should customize templates and policies according to their industry, operational requirements, and applicable laws.

Professional legal consultation may be required for statutory or jurisdiction-specific matters.

Pricing, Payments & Billing

• All prices displayed on the website are subject to change without prior notice.
• Payments must be completed before delivery of paid digital products or commencement of services unless otherwise agreed.
• We reserve the right to suspend or refuse services in case of payment disputes, fraudulent transactions, or policy violations.

For details, please visit our Payment Policy page.

Refund, Return & Cancellation Policy

Due to the nature of consulting services and digital/virtual products:

• All digital product purchases are generally non-refundable and non-returnable once delivered or accessed.
• Consulting, advisory, recruitment, payroll, or compliance service fees are non-refundable after work has commenced.
• Any approved refund, cancellation, or adjustment shall be at the sole discretion of Maplores Consulting Services.

For complete details, please visit our Refund & Cancellation Policy

Shipping & Delivery

Digital and virtual products are generally delivered electronically through email, cloud access, download links, client portals, or other digital methods.

Estimated delivery timelines may vary depending on:

• Product type
• Service scope
• Client approvals
• Documentation requirements
• Technical or operational circumstances

For more details, please visit our Shipping & Delivery Policy page.

Affiliate, Referral & Promotional Policy

We may operate affiliate, referral, promotional, or partnership programs from time to time.

Participation in such programs shall be subject to separate terms, eligibility requirements, and commission/payment conditions published on the relevant pages of the website.

We reserve the right to modify, suspend, or terminate any affiliate or promotional program without prior notice.

For details, please visit our Affiliate Policy page.

Privacy & Data Protection

We value privacy and confidentiality.

Any personal, business, employee, payroll, or operational information shared with us will be handled with reasonable care and used in accordance with our Privacy Policy.

For detailed information regarding:

• Data collection
• Cookies
• Information usage
• Data storage
• User rights
• Third-party services

Please visit our Privacy Policy page.

Confidentiality

We understand the confidential nature of HR, payroll, compliance, and business-related information.

While we implement reasonable measures to maintain confidentiality, clients acknowledge that electronic communication and digital storage may involve inherent risks.

Unless required by law, we will not intentionally disclose confidential information to unauthorized third parties.

Website Usage

By using our website, users agree to:

• Use the website lawfully and responsibly
• Respect intellectual property rights
• Avoid unauthorized access or misuse
• Avoid uploading malicious or harmful content

Users must not:

• Attempt to disrupt website functionality
• Copy or reproduce website materials without permission
• Use automated systems for scraping or unauthorized data collection
• Misuse forms, communication systems, or digital resources

Intellectual Property Rights

All website content including:

• Branding and logos
• Website design and graphics
• Service descriptions
• Documents and templates
• Digital products and resources
• Written materials and downloadable content

are the intellectual property of Maplores Consulting Services unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited.

Third-Party Links

Our website may contain links to third-party websites, software, tools, or external resources.

We do not control or assume responsibility for:

• Third-party content
• Privacy practices
• Security standards
• Products or services offered externally

Users access third-party websites at their own discretion and risk.

Limitation of Liability

To the maximum extent permitted under applicable law, Maplores Consulting Services shall not be liable for:

• Business losses or operational interruptions
• Recruitment or employment outcomes
• Payroll discrepancies caused by client-provided data
• Statutory penalties or regulatory actions
• Indirect, incidental, or consequential damages
• Decisions made based on consulting recommendations
• Technical interruptions, delays, or website downtime

All services and products are provided on an “as-is” and “as-available” basis without warranties of guaranteed results.

Indemnification

Users and clients agree to indemnify and hold harmless Maplores Consulting Services from claims, damages, liabilities, penalties, losses, or expenses arising from:

• Violation of these Terms
• Misuse of services or products
• Incorrect information provided by clients
• Violation of applicable laws or third-party rights

Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised effective date.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, services, or products shall be subject exclusively to the jurisdiction of the courts located in Guwahati(Assam).

Contact Information

For any questions regarding these Terms & Conditions or our services, please visit the Contact Us page on Maplores Consulting Services or contact us through the official communication channels provided on the website.

Thank You !