Privacy Policy

1. Overview

This Privacy Policy applies to information collected through maplores.com, our forms, recruitment and hiring activities, professional services, digital tools, product pages, enquiries, and other interactions with Maplores.

By using our website or voluntarily providing information to us, you acknowledge this Privacy Policy.

2. Information We May Collect

Depending on how you interact with Maplores, we may collect information such as:

• Name and contact details such as email address and phone number.
• Company, organisation, designation and business information.
• Job requirements, recruitment information and hiring details.
• Resume, CV, professional profile, employment and qualification information.
• Information submitted through contact, service, recruitment or enquiry forms.
• Information provided while using our HR, compliance, policy, recruitment or other digital tools.
• Payment or transaction-related information necessary to process a purchase or service.
• Technical information such as browser, device, IP address, pages visited and general usage information.
• Any other information you voluntarily provide to us.

3. How We Collect Information

Information may be collected when you:

• Submit a form or enquiry on our website.
• Contact us by email, phone or other available communication channels.
• Apply for a job or participate in recruitment activities.
• Post or respond to a job opportunity.
• Request HR, compliance, payroll, recruitment or business support.
• Purchase or use a Maplores digital product or tool.
• Subscribe to updates or voluntarily provide information for communication.
• Browse or interact with our website.

4. How We Use Your Information

We may use information provided to us for legitimate business, service and operational purposes, including:

• Responding to enquiries and requests.
• Providing requested HR, recruitment, compliance, payroll or business services.
• Processing recruitment applications and matching candidates with suitable opportunities.
• Communicating with employers, recruiters, candidates, clients and service users.
• Creating, delivering or improving our digital tools and resources.
• Processing payments and related transactions through applicable payment providers.
• Maintaining service records and responding to customer support requirements.
• Improving website functionality, security and user experience.
• Sending service-related communications and, where appropriate, promotional communications.
• Meeting applicable legal, regulatory, contractual or administrative requirements.

5. Recruitment & Hiring Information

Maplores may handle candidate and employer information as part of recruitment and hiring support.

Candidate information such as resumes, qualifications, experience, contact details and professional information may be shared with relevant employers or recruiters where necessary for genuine recruitment purposes and in accordance with the applicable recruitment process.

Employers and recruiters are expected to use candidate information responsibly and only for legitimate recruitment and hiring purposes.

6. Business, HR & Client Information

Clients may provide business, employee, payroll, HR, compliance, statutory or operational information while requesting our services.

Such information is used to perform the requested service, provide professional support, maintain necessary records, communicate with the client, and meet applicable legal or service requirements.

7. Digital Tools & Online Forms

Some Maplores tools and resources may request information necessary to generate an assessment, document, policy, resume, job description, report, calculation or other requested output.

The information submitted through these tools may be used to provide the requested output, maintain relevant service records, process payments where applicable, provide support and improve the service.

Users should review the information they enter before submitting it and should not enter unnecessary sensitive or confidential information.

8. Cookies & Technical Information

Maplores may use cookies and similar technologies to support website functionality, preferences, security, analytics and user experience.

We may also receive technical information such as browser type, device information, IP address, referring page, pages visited and general website activity.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

9. When Information May Be Shared

We do not intend to sell or rent personal information as a commercial data product.

Information may be shared where reasonably necessary for the requested service or where permitted or required by law, including:

• With employers or recruiters for genuine recruitment purposes.
• With service providers supporting website, hosting, payment, communication, analytics or technical operations.
• With professional or operational partners where necessary to provide a requested service.
• With government authorities or other parties where legally required.
• Where necessary to protect the rights, security or property of Maplores, users or others.
• In connection with a business restructuring, merger, acquisition or transfer, where legally permitted.

10. Payments & Third-Party Services

Payments for certain Maplores services or digital products may be processed through third-party payment providers.

Payment providers may collect and process payment information under their own privacy policies and terms. Maplores generally receives the transaction information necessary to confirm and administer the relevant purchase or service.

Our website may also contain links or integrations to third-party websites, platforms or services. Their privacy practices are governed by their respective policies.

11. Information Security

Maplores takes reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss, alteration or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their own accounts, devices and information.

12. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, resolve disputes, meet contractual requirements, or comply with applicable legal and regulatory obligations.

The appropriate retention period may vary depending on the type of information and the nature of the service or relationship.

13. Your Privacy Choices & Requests

Depending on the applicable law and circumstances, you may have rights or choices relating to your personal information, including requesting information about processing, correction of inaccurate information, withdrawal of consent where consent is the basis for processing, or deletion where legally applicable.

Requests should be made through our official contact channel. We may need to verify your identity before acting on a privacy request.

14. Children's Information

Our services and website are primarily intended for adults, employers, professionals, businesses and job seekers.

We do not knowingly seek personal information from children where such collection is not appropriate or legally permitted.

15. Third-Party Websites

Our website may contain links to external websites, job portals, payment services, professional networks or other third-party platforms.

Maplores is not responsible for the privacy practices, content or security of external websites. Users should review the privacy policies of those websites before providing information.

16. Communications & Marketing

We may contact you regarding enquiries, services, transactions, recruitment activities, support requests or other communications connected with your interaction with Maplores.

Where promotional communication requires your consent or an opt-out mechanism under applicable law, we will provide the appropriate option.

17. Changes to This Privacy Policy

Maplores may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated version will be published on this page. Users are encouraged to review this page periodically.

18. Frequently Asked Questions

19. Contact Us

If you have a privacy question, concern, request or complaint regarding the handling of your information, please contact Maplores through our official Contact page.

Contact Maplores