Project Overview
Maplores Consulting successfully completed a sensitive statutory benefits settlement project involving the death claim of an employee of a reputed FMCG company based in Guwahati, Assam.
Following the unfortunate demise of the employee on 27 March 2025, the employer and the deceased employee’s family required professional assistance to process the statutory benefits available under the Employees’ Provident Fund (EPF), Employees’ Deposit Linked Insurance (EDLI), and Employees’ Pension Scheme (EPS).
The assignment involved complete documentation, employer coordination, government liaison with the Employees’ Provident Fund Organisation (EPFO), and continuous follow-up until the eligible statutory benefits were successfully settled in favour of the deceased employee’s wife, the registered nominee.
Client Identity: Confidential (Protected under our Client Confidentiality & Data Privacy Policy)
Project Snapshot
| Project Details | Information |
| Service Category | EPF, EDLI & EPS Claim Assistance |
| Project Type | Employee Death Benefit Settlement |
| Industry | FMCG |
| Project Location | Guwahati, Assam |
| Date of Employee’s Demise | 27 March 2025 |
| Authority Involved | Employees’ Provident Fund Organisation (EPFO) |
| Beneficiary | Wife (Registered Nominee) |
| Services Delivered | Documentation, Compliance, Liaison & Claim Management |
| Project Status | Successfully Completed |
Background
Following the untimely demise of an employee while in service, the employer approached Maplores Consulting to provide complete statutory assistance for processing the benefits available under the EPF framework.
The deceased employee’s wife, being the registered nominee, was entitled to claim the applicable benefits. However, the statutory claim process involved multiple procedures, documentation requirements, employer certifications, and coordination with the EPFO.
Understanding the sensitivity of the assignment, Maplores Consulting was engaged to manage the complete process professionally, ensuring timely documentation, regulatory compliance, and continuous liaison with the concerned authorities.
Project Challenges
The assignment required careful handling due to:
- Multiple statutory claim procedures
- Verification of nominee records
- Collection of mandatory supporting documents
- Employer certification and compliance
- Coordination with the EPFO
- Timely submission of claim applications
- Continuous follow-up until claim settlement
The objective was to ensure that the eligible statutory benefits were processed efficiently while minimizing procedural delays during a difficult period for the bereaved family.
Scope of Services
Maplores Consulting managed the assignment from initiation to completion.
Documentation & Claim Preparation
Our team assisted in preparing, verifying, and compiling:
- EPF Death Claim Forms
- EDLI Claim Documents
- EPS Family Pension Claim Documents
- Employer Certifications
- Death Certificate
- Nominee Declaration
- Identity & Address Proof
- Bank Account Details
- KYC Documents
- Employment Records
- PF Member Details
- Additional statutory documents required by EPFO
Compliance Verification
Our consultants conducted:
- Verification of EPF membership records
- Review of nominee details
- Documentation scrutiny
- Employer compliance verification
- Eligibility assessment under applicable EPF provisions
EPFO Liaison & Representation
Maplores Consulting provided complete liaison support by:
- Coordinating with the concerned EPFO office
- Assisting in claim submission
- Responding to documentation queries
- Monitoring claim progress
- Providing continuous follow-up
- Coordinating until completion of the statutory process
Our Project Execution Process
Phase 1 – Case Assessment
- Review of employment records
- Verification of nominee registration
- Assessment of applicable statutory benefits
Phase 2 – Documentation
- Preparation of claim documents
- Employer coordination
- Verification of supporting records
- Compliance review before submission
Phase 3 – Statutory Liaison
- Coordination with EPFO officials
- Submission assistance
- Clarification of observations
- Continuous follow-up
Phase 4 – Successful Settlement
- Monitoring of claim progress
- Resolution of documentation requirements
- Completion of statutory formalities
- Successful settlement of eligible benefits
Project Outcome
Following systematic documentation, statutory compliance verification, employer coordination, and continuous liaison with the Employees’ Provident Fund Organisation (EPFO), the claim process was successfully completed.
Benefits Successfully Settled
The eligible statutory benefits were processed and settled in favour of the deceased employee’s wife (registered nominee) in accordance with the applicable provisions of the EPF & MP Act and related schemes.
Successfully Processed
- Employees’ Provident Fund (EPF) Death Claim
- Employees’ Deposit Linked Insurance (EDLI) Insurance Benefit
- Employees’ Pension Scheme (EPS) Family Pension for the Wife (Registered Nominee)
- Complete documentation and statutory compliance support
- End-to-end employer and nominee coordination
- Continuous liaison with the concerned EPFO office
- Successful completion of the statutory claim process
Value Delivered by Maplores Consulting
Our professional engagement ensured that the employer and the deceased employee’s family received reliable support throughout every stage of the statutory claim process.
Services Delivered
- EPF Death Claim Management
- EDLI Insurance Claim Assistance
- EPS Family Pension Claim Assistance
- Employer & Nominee Coordination
- Documentation Verification
- Government Liaison with EPFO
- Statutory Compliance Support
- Claim Status Monitoring
- Resolution of Documentation Queries
- End-to-End Case Management
Why This Project Matters?
The loss of an employee is one of the most challenging situations for both employers and families. Delays or inaccuracies in statutory claim submissions can postpone the receipt of important financial benefits.
Maplores Consulting combines technical expertise with compassionate service, helping employers and nominees navigate complex EPF procedures through proper documentation, statutory compliance, and professional liaison with government authorities.
This project reflects our commitment to delivering efficient, transparent, and dependable statutory support during critical situations.
Our EPF & Employee Benefit Services
Maplores Consulting provides comprehensive support for:
- EPF Compliance Management
- EPF Death Claim Assistance
- EDLI Insurance Claims
- EPS Family Pension Claims
- PF Withdrawal & Final Settlement
- PF Transfer & UAN Services
- Employer Compliance Support
- Government Liaison with EPFO
- Statutory Documentation
- Payroll & HR Compliance Services
Need Assistance with EPF, EDLI or EPS Claims?
Whether you are an employer seeking statutory compliance support or a nominee requiring assistance with EPF, EDLI, or EPS benefits, Maplores Consulting offers professional end-to-end claim management, documentation support, employer coordination, and liaison with the Employees’ Provident Fund Organisation (EPFO).
Confidentiality Notice
This project portfolio is based on an actual assignment successfully completed by Maplores Consulting. To protect privacy and maintain professional confidentiality, the identities of the employer, employee, nominee, and related records have not been disclosed. Maplores Consulting provided documentation, compliance, liaison, and claim management services. The sanction and settlement of statutory benefits remain subject to the applicable provisions of law and the decisions of the Employees’ Provident Fund Organisation (EPFO).
Maplores Consulting
Supporting Employers. Assisting Families. Delivering Compliance with Care.
