At maplores.com, we strive to ensure that the services and products you purchase through our platform meet your expectations and provide full satisfaction. We aim to deliver the highest quality online recruitment and career-related services at affordable and competitive prices.
However, as a digital service provider offering non-tangible and irrevocable goods, our refund and cancellation terms are governed by the following policy.
- General Policy
All purchases made on maplores.com are final.
Since most of our products and services are digital, downloadable, or accessible online in real-time, we do not issue refunds once an order has been completed, and the service has been delivered or accessed.
After successful purchase:
- The digital product or service will be made available in your “My Account” section.
- Our system records all downloads, logins, and usage for verification purposes.
- If our records indicate that the service or product has been downloaded, used, or accessed, no refund will be granted under any circumstances.
As a customer, it is your responsibility to understand this policy before making any purchase on our website.
- Exceptions – Refund Requests
While refunds are not generally provided, maplores.com may, at its sole discretion, consider a refund request under special and genuine circumstances such as:
- Duplicate payment or multiple charges due to a technical error.
- Payment made but service not delivered due to a verified system failure.
- Incorrect billing or transaction error caused on our end.
If you believe you are eligible for a refund, please contact us at “Contact Page” of maplores.com.
Once we receive your request, the maplores.com team will review the case and determine whether your refund claim is valid and falls under eligible circumstances.
Please note:
- Submitting a refund request does not guarantee approval.
- maplores.com reserves the sole and final right to approve, reject, or partially process a refund request after internal verification.
- Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Change of mind or dissatisfaction after service delivery.
- User’s inability to use the service due to lack of technical knowledge or device compatibility.
- Delays or interruptions caused by factors outside our control (e.g., internet failure, power cuts, slow network, server issues, or third-party downtime).
- Service already delivered, accessed, downloaded, or used by the customer.
- Misuse or violation of our Terms & Conditions or User Policy.
- Force Majeure Clause
maplores.com shall not be held liable for any failure or delay in providing services due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God, natural disasters, earthquakes, floods, or fires;
- Internet interruptions, server downtime, or hacking incidents;
- Power outages or network connectivity issues;
- Technical failures, cyberattacks, or software malfunctions.
In such events, refunds shall not be applicable.
- Refund Processing Timeline
If your refund request is approved, you will receive an email confirmation from maplores.com requesting your bank details (Account Number, IFSC Code, and Account Holder Name) or other payment verification details.
Refunds are typically processed within 48 to 72 business hours from the time all required information is received and verified.
Please note that the time taken for the amount to reflect in your account may vary depending on your bank or payment gateway.
- Continuous Improvement
At maplores.com, we are constantly working to enhance the quality and performance of our services.
We genuinely value your feedback and suggestions to help us improve.
If you have any queries, feedback, or service-related concerns, please reach out to our Helpdesk at “Contact page” at maplores.com. we’re always happy to assist.
- Contact Us
For any refund or cancellation-related queries, please contact at “Contact page” at maplores.com.