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I can’t remember my user id and/or password, can you reset it?

  1. User ID: If you’ve forgotten your user ID, click on the “Forgot User ID” or “Retrieve User ID” option on the login page. You’ll be prompted to enter the email address associated with your account. An email with your user ID will be sent to that address.
  2. Password: If you’ve forgotten your password, click on the “Forgot Password” or “Reset Password” option on the login page. You’ll typically be asked to enter your user ID or email address. Follow the instructions provided in the password reset email to create a new password.
 
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Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.